Account Planning in the Digital Age

Great presentation on digital planning by Zigurds Zakis from Instinct (Part of BBDO Group , Russia). It talks about the changes in traditional account planning to one where involves four key elements

1.       Understanding Customer and Society

2.       Understanding the Economy (and not just the business)

3.       Understanding Technology and what it enables

4.       Understanding Creativity

He also talks about the skillsets of the Convergent Planner and how they should have:

1) The Intellect of the brand architect

2) Financial acumenof the management consultant

3) Geekiness of the hacker

4) Curiosity of the social psychologist

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